Customer Support Playbook

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See Our Success in Action

Learn how we help businesses scale with handpicked talent and extraordinary support:

Case Studies

SavvyCal and xFusion Case Study

SavvyCal reduced the average response time by 84.79% since partnering with xFusion.

Case Studies

Tolstoy and xFusion Case Study

This partnership led to a surge of 5-star reviews on the Tolstoy Shopify app, which skyrocketed the rating to 4.9/5.0

Case Studies

Bonify and xFusion Case Study

The partnership led to improved customer satisfaction, efficient handling of complex queries including those received via live chat. Bonify got time back to release pending app changes.

Case Studies

Through our dedication to high-quality support, and our proactive approach to asking for reviews, we’ve added hundreds of 5-star reviews for Revy. This has helped Revy achieve a much higher organic ranking in the Shopify app store.

Case Studies

Ordered Magic and xFusion Case Study

This strategic partnership helped Toby from Ordered Magic to redirect his focus on development that led to substantial improvements in the app features and functionality.