Case Studies
Discover how we’ve partnered with our clients to transform their businesses. Real-world success stories that highlight our expertise and the results our clients achieved.
The Receptionist and xFusion Case Study
We helped TheReceptionist achieve and maintain a score rating of 98.9% CSAT.
Freak Athlete and xFusion Case Study
How xFusion partnered with Freak Athlete to provide world-class customer service to their quickly growing brand.
Tolstoy and xFusion Case Study
This partnership led to a surge of 5-star reviews on the Tolstoy Shopify app, which skyrocketed the rating to 4.9/5.0
Revy and xFusion Case Study
Through our dedication to high-quality support, and our proactive approach to asking for reviews, we’ve added hundreds of 5-star reviews for Revy. This has helped Revy achieve a much higher organic ranking in the Shopify app store.
Bonify and xFusion Case Study
The partnership led to improved customer satisfaction, efficient handling of complex queries including those received via live chat. Bonify got time back to release pending app changes.
SavvyCal and xFusion Case Study
SavvyCal reduced the average response time by 84.79% since partnering with xFusion.
Ordered Magic and xFusion Case Study
This strategic partnership helped Toby from Ordered Magic to redirect his focus on development that led to substantial improvements in the app features and functionality.