Customer support outsourcing

Outsourced support that doesn't sound outsourced.

Most founders see two ugly answers: hire and manage support yourself, or watch your brand get diluted by a stranger treating it like a side gig. We built the third: a senior, AI-trained agent embedded in your business, managed by us, at one flat all-in rate.

Tell us where support hurts. 30 minutes, no pitch deck. Or book a call directly →
Senior, AI-trained agents$3,900/mo all-in30-day risk-free trialMonth-to-monthSince 2020
Trusted by support-driven teams at
TolstoySavvyCalBonifyOrdered MagicTheReceptionistSkyFiRevy AppsCrowd CowArbioNextmuneAlignedKioskbuddy
98.9%

Customer satisfaction held by our team at TheReceptionist, with 100% scores in most months. Read the case study

84.79%

Reduction in average reply time at SavvyCal after xFusion took over the queue. Read the case study

100+

Support placements since 2020, across SaaS, e-commerce, and marketplaces.

1
Senior agents, not beginners

Every agent has real support experience and uses AI tools to handle the volume of several junior reps. Across our client base, customers regularly don't realize they aren't talking to the in-house team.

2
One flat rate. No surprises.

$3,900/mo covers the agent, recruiting, training, payroll, QA, culture, and an account manager. No add-ons, no setup fees, no deposits.

3
Month-to-month, risk-free start

No lock-in. And the 30-Day Risk-Free Trial means the first month costs nothing if we're not a fit.

“I was admittedly skeptical at first. They proved my skepticism unwarranted.”
John Carbone
John CarboneBonify
“This is not your stereotypical outsourced support agency. They've cut our average response time by 84.79% and freed me up to focus on running the business.”
Derrick Reimer
Derrick ReimerFounder, SavvyCal
Case studies
BonifySavvyCalTheReceptionistSkyFi

Common questions

$3,900 per month, all-inclusive. That covers a senior, AI-trained support agent plus recruiting, training, payroll, QA, culture, and an account manager. No setup fees, no deposits, and no long-term contract.

Senior support reps in the U.S. who know AI cost $80,000 to $100,000+ per year, take months to find, and often quit within 18 months. With xFusion you get a senior, AI-trained agent for about half that cost, with the culture work built in to keep them around long-term.

Every agent we place is senior and AI-trained, so one agent does the work of several junior reps and the cost per ticket is actually lower. The price is one flat all-in rate, and the 30-Day Risk-Free Trial means we absorb the risk, not you.

No. The service is month-to-month with no minimum term. There's no deposit, no setup fee, and no fine print.

Stop being your own support team.

Come with your messiest support problem. If we're not the right fit, we'll tell you, and you'll leave with a clearer picture either way.

Book a Discovery Call
30 minutes. No commitment. No credit card. You'll talk directly with our founding team.
xFusion

Senior, AI-trained customer support agents for small businesses. Since 2020.

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