Hire senior support agents

Hire a senior support agent, skip the hiring.

Finding a good support hire takes months of sourcing, screening, and onboarding, and the good ones often quit within 18 months anyway. We place a vetted, senior, AI-trained agent inside your business in about two weeks, with the culture work built in to keep them for years.

Candidates in your inbox about 14 days after we talk. Or book a call directly →
Senior, AI-trained agents$3,900/mo all-in30-day risk-free trialMonth-to-monthSince 2020
Trusted by support-driven teams at
TolstoySavvyCalBonifyOrdered MagicTheReceptionistSkyFiRevy AppsCrowd CowArbioNextmuneAlignedKioskbuddy
14 days

From your discovery call to a candidate list in your inbox. We keep a pool of senior, AI-trained candidates ready.

100+

Support placements since 2020, for clients who treat our agents like family.

1 → 6

Tolstoy grew from one xFusion agent to a six-person team as their needs scaled. Read the case study

1
Dedicated, not shared

Your agent works only inside your business and your tools, learns your product and your voice, and sticks around. Before you meet anyone, you watch a Zoom recording of them so you can judge for yourself.

2
No recruiting, no training, no payroll

We source, vet, train, and manage. QA and backup coverage are included. You get the team member without the overhead.

3
Senior and AI-trained from day one

One senior agent using AI tools does the work of several junior reps, with the judgment to know when a ticket needs a human touch.

“As a founder busy building and marketing my product, I wanted a partner I could trust to train and manage dedicated reps as an extension of my team. This is not your stereotypical outsourced support agency.”
Derrick Reimer
Derrick ReimerFounder, SavvyCal
“I was sure outsourcing would mean dropped tickets, the wrong tone, and an exploding workload. None of that happened. I thought my life was going to become a living hell. It was extraordinary instead.”
Toby Marsden
Toby MarsdenFounder, Ordered Magic
Case studies
Ordered MagicBonifySavvyCal

Common questions

$3,900 per month, all-inclusive. That covers your senior, AI-trained agent plus recruiting, vetting, training, payroll, QA, culture, and an account manager. No setup fees and no deposits.

Yes. Your agent works inside your business and your tools, learns your product and your voice, and is managed by xFusion as an extension of your team. Not a freelancer, not a shared pool, not a script reader.

Yes, and it's part of the $3,900/mo. xFusion handles paying salaries, light HR, and time off. Your agent is hired as an independent contractor and managed by us, so you don't have to deal with international payroll.

Mostly the Philippines, with a strong group from Kenya. Since 2020 we've built deep networks in both countries and learned which candidates actually thrive in long-term support roles.

No. The service is month-to-month with no minimum term. The 30-Day Risk-Free Trial means you pay nothing for the first month and walk away free if it's not a fit.

Skip the hiring headache.

Tell us what your support queue looks like, and we'll tell you honestly whether we can staff it. If not, you'll leave with a clearer picture either way.

Book a Discovery Call
30 minutes. No commitment. No credit card. You'll talk directly with our founding team.
xFusion

Senior, AI-trained customer support agents for small businesses. Since 2020.

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Made with care across the Philippines, Kenya, and the United States.