Peak season support, without the seasonal chaos.
Order status, returns, refunds, and review pressure don't wait, and hiring seasonal support means retraining strangers every year. We place a senior, AI-trained agent who learns your products and your brand voice, then we manage them for you, year-round.
Your agent is with you year-round, so Black Friday is handled by someone who already knows your catalog, your policies, and your customers. Coverage can be structured for evenings and weekends.
AI handles the routine order-status volume; your senior agent steps in on the refund calls, the angry one-star review, and the edge cases that decide whether a customer comes back.
One flat rate: $3,900/mo all-in for the agent plus recruiting, training, payroll, QA, and management. Month-to-month, starting with a 30-day risk-free trial.
E-commerce and DTC teams we support include Crowd Cow and Autism Products.
“I was sure outsourcing would mean dropped tickets, the wrong tone, and an exploding workload. None of that happened. I thought my life was going to become a living hell. It was extraordinary instead.”

Common questions
Scale support, not payroll.
Tell us what your queue looks like at peak, and we'll tell you honestly whether we can staff it. If not, you'll leave with a clearer picture either way.
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