Pricing

One plan. One price. Everything included.

$2,900/month

Per experienced, AI-trained support specialist, fully managed. Month-to-month. No setup fees, no deposits, no add-ons. Unlike most providers, the price is public because it doesn't change in a sales call.

30 minutes. No pitch deck. We just figure out if we're a good fit for your team. Or book a call directly →
Experienced specialists, AI-trained$2,900/mo all-in30-day risk-free trialMonth-to-monthClient relationships up to 6 years

What $2,900 includes

Every line below is part of the flat rate. Standalone values shown for comparison.

Experienced support specialist salary (full-time, dedicated to you)$3,500/mo
Hiring and screening through the TraitX Framework$375/mo value
Placement and onboarding into your business$1,500 one-time
Training in your support process$750 one-time
Training and certification in AI-powered support tools$1,500 one-time
Payroll services (paying salaries, light HR, time off)$300/mo
Culture and engagement (team-building, swag, gifts, anniversaries)$200/mo
Dedicated account manager (leads and supports your agent)$1,200/mo
Ongoing performance management and coaching$500/mo

These line items are real people

The recruiting and account-management lines above are people, not abstractions. Bianca runs the hiring and screening; your account manager runs QA on real tickets, coaches your specialist, and arranges backup coverage. Quality is somebody's actual job.

Martin Onami
Martin Onami
Account Manager
Reggie Rendal
Reggie Rendal
Account Manager
Marie Medina
Marie Medina
Account Manager
Bianca Dadulla
Bianca Dadulla
Recruitment Manager

The math against a U.S. senior hire

U.S. senior-level support hire
$6,600 to $8,300+/mo

$80,000 to $100,000+ per year once you add benefits, taxes, payroll, equipment, hiring fees, and management costs. Months to find. You manage them.

xFusion experienced specialist
$2,900/mo all-in

Experienced, AI-trained, and managed for you. Candidates in about 14 days. First month risk-free. Month-to-month after that.

From our client roster
Companies that raised over $108M in 2026 pay this same flat rate

Aligned closed a $60M Series B. Arbio closed a $36M Series A. SkyFi closed an oversubscribed $12.7M Series A. All of them run their customer support with xFusion, at the price on this page.

The 30-Day Risk-Free Trial

We recruit, vet, and place your agent. You work with them for 30 full days. If you're not satisfied for any reason, you walk away without paying anything. Not a deposit. Not a setup fee. Nothing. We absorb every dollar of recruiting, vetting, training, and placement we invested.

Pricing questions, answered plainly

$2,900 per month per experienced, AI-trained support specialist, all-inclusive. That covers the agent's salary, recruiting and vetting, onboarding, training, payroll, culture and engagement, QA, a dedicated account manager, and ongoing coaching. There are no setup fees, no deposits, and no add-ons.

No. The service is month-to-month with no minimum term, no deposit, no setup fee, and no fine print. And the 30-Day Risk-Free Trial means that if you're not satisfied in the first 30 days, you walk away without paying anything.

Two reasons. First, every specialist we place has more experience than a typical support hire and is trained to use AI tools to handle the easy stuff. So one xFusion agent does a lot more work than a junior rep at a cheaper agency. The cost per ticket is actually lower. Second, $2,900 is less than half what you'd pay for the same kind of person in the U.S., and it includes hiring, training, payroll, culture, and an account manager.

Senior-level support reps in the U.S. who know AI cost $80,000 to $100,000+ per year, which is $6,600 to $8,300+ per month once you add benefits, taxes, payroll, equipment, hiring fees, and management costs. xFusion is $2,900 per month all-in, and you skip the months-long search.

Cheaper agencies staff junior agents reading scripts, and the low hourly rate usually excludes training, QA, and management layers. Every xFusion specialist is experienced and AI-trained, so one specialist does the work of several junior reps, and the flat price includes everything. The 30-Day Risk-Free Trial means we absorb the risk, not you.

Draft mode. For the first days, every reply your specialist writes is a draft: their xFusion team leader reviews it, then you approve it, before it reaches a customer. Replies switch to live only once you sign off. By then they have been trained on your product, your tone, and your helpdesk.

The price is the price.

No quote calls, no tiers, no surprises. The discovery call is about your support queue, not about negotiating a rate.

Book a Discovery Call