Video Timestamps:

• 00:00 Intro and my background
• 00:53 What to expect in this video
• 01:38 The hidden growth barrier (The Problem)
• 03:45 Where the problem leads
• 05:57 The solution (AI Fusionist Model)
• 10:37 Our experience and credibility
• 18:15 Results we've delivered for our clients
• 21:39 Exactly what we offer (details of our services)
• 29:54 Reasons to act now
• 31:44 Next steps
• 32:29 Our guarantee
• 34:23 Our async sales process

FAQ Section:

• 35:05 Beginning of FAQ Section
• 35:12 What days and hours does your support coverage operate?
• 35:34 Do you offer 24/7 support, or are there specific hours?
• 35:45 Can you support different time zones? Which ones?
• 36:06 Do you offer weekend and holiday coverage?
• 36:28 How do you handle coverage during team absences or turnover?
• 37:18 Which countries do you hire your team members from?
• 37:56 What is your vetting and hiring process for your team members?
• 38:27 How many people will be dedicated to my account?
• 38:46 What happens if we don't get along with our assigned team member?
• 39:04 What is the typical education level and experience of your team?
• 39:32 How do you handle team turnover to ensure continuity of service?
• 39:53 Do your team members speak native-level English?
• 40:00 How technically proficient are your team members?
• 40:12 Can they handle programming-related questions from our customers?
• 40:36 What makes xFusion different from traditional VAs or outsourced support?
• 41:24 Why shouldn't I just hire my own support team directly?
• 42:12 How are you different from customer service outsourcing companies?
• 42:24 What sets you apart from chatbot or AI solutions I could implement myself?
• 43:05 Why is your pricing higher/lower than other solutions I've researched?
• 43:40 How long does it take to get started with xFusion?
• 43:59 What's your onboarding process like?
• 44:46 How will you learn about our product and business?
• 45:07 What systems and tools do you integrate with?
• 45:40 Do you work with our existing support software or bring your own?
• 45:47 How will you handle our existing knowledge base?
• 46:11 How do you implement the AI portion of your service?
• 46:50 Do I need to provide training materials for your team?
• 47:04 Will you create new processes or adapt to our existing ones?
• 47:24 How much of my time will be required during onboarding?
• 47:55 How do you measure success and performance?
• 48:12 How do you ensure quality and consistency?
• 48:35 What happens if we're not satisfied with the service?
• 49:14 Do you offer any type of guarantee?
• 49:36 How do you handle escalations when your team can't resolve an issue?
• 50:02 How quickly do you typically respond to support requests?
• 50:31 Who will be our main point of contact?
• 51:01 How will we communicate with our team?
• 51:23 How often will we have check-in meetings?
• 51:42 Will we get regular reports on performance and metrics?
• 51:50 How do you handle feedback and improvement suggestions?
• 52:16 What role do I need to play in ongoing management?
• 52:26 How much access and visibility will I have into daily operations?
• 52:35 What is your pricing structure?
• 53:07 Do you charge per agent, per ticket, or a flat monthly fee?
• 53:13 Are there different service tiers available?
• 53:18 What's included in the base price, and what costs extra?
• 53:23 What length of contract do you require?
• 53:29 Is there a minimum commitment period?
• 53:46 Do you offer a trial period?
• 54:06 What happens if we need to scale up or down?
• 54:10 Are there any setup or onboarding fees?
• 54:22 What's your cancellation policy?
• 54:29 Can you scale with us as we grow?
• 54:41 What happens if our needs change over time?
• 54:50 How do you adapt to our evolving product features?
• 55:09 What's the process for expanding the scope of work?
• 55:21 How quickly can you scale up if we need more support?
• 55:51 What AI technologies do you use?
• 56:11 How do you train AI on our specific product and business?
• 56:30 How do you maintain the balance between AI and human support?
• 56:50 What level of customization can we expect for our AI implementation?
• 57:07 What kind of data do you need from us to make AI implementation effective?
• 57:29 How frequently is the AI retrained or updated?
• 57:32 Who owns the AI model trained on our data?
• 57:43 What type of SaaS businesses do you work best with?
• 58:02 Is there a minimum company size or support volume to work with you?
• 58:20 Are there any industries or types of products you don't support?
• 58:35 How do you determine if we're a good fit for each other?
• 58:55 Video ending and thanks!